1. Introduction

Times Consultant is committed to protecting your privacy. The purpose of our services is to help users find suitable courses, connect with educational institutions, and assist with the admission process. This falls under our Legitimate Business Interest.

Please read this Privacy Policy carefully to understand how and why we collect personal data, how long we store it, and your rights.


2. Personal Data We Collect

2.1 Personal Data You Provide Directly

You may browse our website without providing personal information. However, some services require you to submit personal data, including:

  • First name & last name

  • Email address

  • Phone number

  • Country of residence

  • Nationality

  • Date of birth

  • Preferred study destination

  • Study level & intake month/year

  • Education history (qualification, grades, completion date)

  • English test scores

  • Mailing address

  • Gender

  • Any data submitted while creating an account, booking events, requesting prospectuses, leaving reviews, or contacting us.

Details of why each data field is required will be shown at the point of collection.

2.2 Data Collected Through Social Login

If you register or log in using Facebook/Google, we may receive:

  • First name

  • Last name

  • Email address

  • Gender

  • Profile picture

  • Contact number

2.3 Data Collected Automatically

We automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Search history

  • Articles you viewed

  • Interaction data (clicks, preferences, saved universities)

This information helps us improve website performance and personalize your experience.


3. Cookies

We use cookies to:

  • Keep you logged in

  • Save your preferences

  • Provide personalized content

  • Analyze site traffic (e.g., via Google Analytics)

  • Display targeted advertising (without sharing personal data)

You may disable cookies through your browser, but some features may not work correctly.

For more details, please review our Cookie Policy.


4. How We Use Your Personal Data

We process your information to:

  • Create and manage your account

  • Respond to enquiries

  • Send requested prospectuses

  • Provide educational counselling services

  • Suggest courses, universities, or content based on your profile

  • Improve website performance

  • Deliver newsletters and updates (if subscribed)

  • Provide personalized recommendations

  • Book open day events

  • Publish your reviews

We only process your data where there is a lawful basis such as legitimate interest, consent, or contractual necessity.


5. Geolocation & IP Address

We use your IP address and browser-provided location data to:

  • Show relevant content

  • Improve analytics

  • Customize user experience

Location data for registered users may be temporarily linked to your profile but is automatically deleted after three months.


6. Mobile App Permissions

If using our mobile apps, you may choose to enable:

  • Push notifications

  • Location-based services

  • Targeted advertising

You can disable these anytime in your device settings.


7. Storing and Protecting Your Data

Your data is stored securely in the United Kingdom using:

  • Encryption technology

  • Anti-virus and anti-malware systems

  • Intrusion detection

  • Staff security training

  • Strict access controls

Data Retention

Personal data is deleted:

  • 3 years after last interaction (UK users)

  • 2 years after last interaction (international users)


8. Your Privacy Rights

You have the following rights regarding your personal data:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure (Right to be forgotten)

  • Right to restrict processing

  • Right to withdraw consent

  • Right to object

  • Right to data portability

  • Right not to be subject to automated decision-making

To exercise your rights, contact:
📧 account@timescoursefinder.com


9. Newsletters & Marketing

You may choose to receive:

  1. Editorial newsletters

  2. University updates

  3. Course recommendations

  4. Surveys & competitions

You can unsubscribe anytime via your account or the link in each email.

Marketing from Partner Universities

If you opt-in to receive marketing directly from a university, you must contact the university to withdraw consent.


10. Multimedia Content

We may record videos or photos at events or collect reviews. You will always be asked for consent before taking part. Content may be used:

  • On our website

  • On social media

  • For promotional materials

  • In editorial articles


11. Social Media Interactions

If you interact with us on platforms like Facebook, Instagram, or Twitter:

  • Public comments are visible to all

  • Private messages are stored securely

  • Logging in using Facebook may create an account on Times Consultant

  • You may revoke access directly from your Facebook account


12. Data Sharing

We share your data with:

12.1 Educational Institutions

Only when you:

  • Request a prospectus

  • Make an enquiry

  • Register for an open day

  • Use our counselling services

12.2 Parent Company

Your information may be shared with Times Consultant for counselling services.

12.3 Anonymous Data

We share only anonymized usage data with partners for analytics.

We never sell your personal information.


13. External Links

Our website contains links to educational institutions and third-party websites. We are not responsible for their privacy practices. You should read their privacy policies separately.


14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted at the top of the page. Significant changes will be emailed to registered users.